Frequently Asked Questions
- Last updated: August 2024
Membership FAQs
What service do you provide?
Your Pets Perks is a rewards based loyalty membership program offering exclusive discounts, giveaways and events for pet owners. Visit our website to view our plethora of perks!
Perk FAQs
Simply explore our lineup of participating partners and choose the offer that appeals to you. Redeeming the discount is as simple as entering a code, clicking a link, or displaying your phone at the venue. It’s a smooth and hassle-free process!
- To claim an online perk, you can use our exclusive discount codes.
- To claim a perk in-store, please present your membership receipt. You can access your receipt by following these steps:
- Step 1: Visit our home page and click the login button
- Step 2: Enter the email you used to create a membership. A login link will be sent via email
- Step 3: Click the login link to enter the Strip Portal
- Step 4: Show the teller your Active Membership
Giveaway FAQs
Each member is automatically added to our database and the giveaway list. The drawing process is entirely random, driven by code that ensures no biases or pre-selections can occur.
The algorithm cycles through all entries randomly, making it impossible to predict the winner. We will also be sharing a screen recording of each draw.
We initiate the draw by starting our system connected to our members database. The system iterates through all the members, randomly jumping between entries before stopping to select a winner. The draw results are stored in the database for future reference, ensuring that the process is fully documented and traceable.
When you sign up to a membership you’ll provide contact details. We will be able to contact you via email or phone if you are the lucky winner. You’ll be contacted within 24-48 hours post draw time.
Yes, as long as you are within Australia, except for South Australia and have an active membership. Best of luck!
Event FAQs
How many events do you put on each year?